All Systems Operational

About This Site

This is the status page for Crypto Facilities (www.cryptofacilities.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

User Interface Operational
REST API Operational
Websocket API Operational
Cross-Exchange Transfers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Status page migration to status.kraken.com Dec 5, 2024 10:30-10:40 UTC
Crypto Facilities will be migrating maintenance and incident communication to status.kraken.com under the component ‘Kraken MTF’ and will no longer maintain status.cryptofacilities.com.

If you are a subscriber to status.cryptofacilities.com, you will need to re-subscribe on status.kraken.com
Posted on Nov 25, 2024 - 10:22 UTC
Past Incidents
Dec 2, 2024

No incidents reported today.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024
Crypto Facilities Maintenance
Completed - The scheduled maintenance has been completed.
Nov 29, 14:27 UTC
Verifying - The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
Nov 29, 14:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 14:00 UTC
Scheduled - The Crypto Facilities platform will be unavailable for approximately 10 minutes today (29 November) at 14:00 UTC as we perform site maintenance. There will be a period of 'post-only' once the platform is back online and checks are being completed.
Nov 29, 13:31 UTC
Nov 28, 2024
Crypto Facilities Maintenance
Completed - The scheduled maintenance has been completed.
Nov 28, 11:40 UTC
Verifying - The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
Nov 28, 11:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 11:30 UTC
Scheduled - The Crypto Facilities platform will be unavailable for approximately 10 minutes on 28 November at 11:30 UTC as we perform site maintenance. There will be a period of 'post-only' once the platform is back online and checks are being completed.

Note: all future maintenance events will be posted on status.kraken.com, subscribers to status.cryptofacilities.com will need to subscribe to status.kraken.com for future status updates
Nov 27, 16:24 UTC
Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024
Connectivity Issues - User Interface & API
Resolved - This incident has been resolved.
Nov 24, 12:05 UTC
Update - We are continuing to monitor for any further issues.
Nov 24, 11:35 UTC
Update - Post-only is removed and trading is live. We will continue to monitor the results of the fix.
Nov 24, 11:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results. The platform is currently in post-only mode.
Nov 24, 11:30 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 24, 11:27 UTC
Investigating - We are investigating reports from clients having difficulty connecting to Crypto Facilities via the user interface and the API. We are working to resolve the issue and will update as soon as we have more information.
Nov 24, 11:26 UTC
Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024
Crypto Facilities Maintenance
Completed - The platform is back online and post-only has been removed.
Nov 21, 11:41 UTC
Verifying - The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
Nov 21, 11:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 11:30 UTC
Scheduled - The Crypto Facilities platform will be unavailable for approximately 10 minutes tomorrow (November 21st) at 11:30 UTC as we perform site maintenance. There will be a period of 'post-only' once the platform is back online and checks are being completed.

Changes in Release:
- New SSL certificate: clients using api.cryptofacilities.com will receive a new SSL certificate upon reconnection to the platform
Nov 20, 16:59 UTC
Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

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